Shipping Information and Costs

Please note: We're currently unable to fulfill orders in rural Scotland, offshore postcodes, and some remote areas due to an unexpected technical issue.

We know this is frustrating, and we're working hard to fix it. We hope to have everything back up and running by the end of October, any changes to this will be updated here.

We’re truly sorry for the disruption and any inconvenience this may cause.

  • Delivery Service Partners

    Shipping Costs

    For most of the UK*, bitiba offers free delivery on orders from £45 and a choice of delivery service as follows:

    Delivery Service ProviderGreat Britain
    Standard Home Delivery
    Order Value £15 - £29
    £4.99
    Order Value £29 - £45
    £1.99
    Order Value £45+
    FREE
    Delivery Service ProviderEvri
    Evri Click & Collect
    Order Value £15 - £29
    £4.49
    Order Value £29 - £45
    £1.49
    Order Value £45+
    FREE
    Delivery Service Provider
    Order Value £15 - £29
    Order Value £29 - £45
    Order Value £45+
    Great Britain
    Standard Home Delivery
    £4.99
    £1.99
    FREE
    Evri
    Evri Click & Collect
    £4.49
    £1.49
    FREE

    Our minimum order value is £15 (excluding shipping charges).

    The exact delivery cost depends on your choice of delivery service, your location and the weight of your parcel(s) and can be viewed in your shopping basket before checkout.

    Under the Standard Home Delivery, we will choose the best delivery service for you. Your order can be delivered by Yodel or Evri.

    Evri Click & Collect is available for collection at 7000 locations. The maximum weight for Evri Click & Collect parcels we can dispatch is 15kg. Orders weighing over 15kg will not qualify for the service.

    *A small minority of postcodes, including the Highlands and islands do not qualify for free shipping. For these postcodes, the delivery charge is £7.99 for orders between £15 and £45, and £3.99 for orders over £45. We are unable to deliver to Northern Ireland.

  • Delivery Times

  • Bulky Goods

  • Shipping Costs Calculator