If you follow our tips, you will turn your review into an important experience report that will help other customers in their purchase decision.
To help our customers to make a purchasing decision, we want to give them the opportunity to benefit from as many reviews as possible from other consumers. This means that not only logged-in customers can rate products, but also guests. In this way, we give everyone the chance to express their opinion on the product, regardless of whether they bought the product from us or not.
The reviews are sorted in chronological order, so that you always get the latest reviews displayed. A subsequent editing of the review is not possible for technical reasons. If you would like to remove your comment, we will gladly arrange this for you. Simply contact our customer service: For this you can use our hotline or our contact form.
We publish positive and negative reviews. However, we reserve the right not to publish reviews or to delete them at any time without giving reasons. This applies in particular in the case of obviously incorrect or irrelevant contributions (e.g. spam or fake reviews) and/or in the case of infringement of third party rights (e.g. copyright and/or personal rights).
Reviews of products that describe injury or risk of injury to animals will not be published. If such a situation occurred, please contact Customer Service directly via the contact form. Direct contact and a thorough analysis of the circumstances are necessary to accurately monitor specific cases.
You agree to defend, indemnify and hold bitiba (and its affiliates) harmless from and against any and all claims, demands, damages and consequential damages of any kind, whether known or unknown, including reasonable attorneys' fees, arising out of your failure to comply with the warranties set forth above or your violation of any law or your violation of the rights of any third party.
bitiba may change these terms and conditions at any time. We will then publish a new version on our website as soon as possible.