Good food, poor packaging
The cats really like the food, but the quality of the packaging has gotten shockingly worse! Before, you could close the package tightly and didn’t even need scissors to open it. Now there’s no closing mechanism at all, not even a bit of tape, and you have to cut it open with scissors. The previous packaging also withstood the cats’ claws and teeth, but with the current one, the cats can easily tear it open.