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Not comfortable.
I bought this tree in place of my old one. One level was split on opening and I was kindly given a reduction to keep it and fix myself or a replacement. I had it fixed with filler and it was OK. The problem I found was the cats would not use it. It isn't comfortable for them to sleep on so I bought 2 hammocks and attached them to the sides of second level,these they use. The top padded cushion is too high and awkward to reach so I have lifted them on. They have to jump from the top. Not good.