Wolf of Wilderness Mono-Protein "Rocky Canyons" - Beef

Dear Sir or Madam, Today I opened a bag of pet food and found that the food inside was rock hard and unfit for consumption. I also buy this food on the German side, and it has a completely different texture there. The product's expiry date is in a week, and the bag weighs 12 kg. Such a product should not be sold; this is not acceptable.